On Friday 31st October at 5pm, Mann & Overton London confirmed that they had made telephone contact with and appointed all but eight of the owners of the 673 TX4’s who have had their licences suspended by the PCO.
Several attempts have been made to reach the remaining eight, both by phone and letter, during recent weeks, but without success or response. All eight were therefore written to again by M&O London last Friday and given firm appointments and booking references for this coming Friday 7th November.
By the 11th November Mann & Overton London had completed the rework programme on all affected TX4s, one day ahead of schedule. In total all the affected TX4s that have had their licences suspending both in London and in the rest of the UK have now been allowed back on the road for hire.
Dealers are now concentrating on the remaining TX4s in an effort to have the LTI recall action completed upon all of them during as short a time period as possible.
LTI continues to discuss with all the concerned parties the liability for the root cause of the under bonnet fires and hopes to be able to communicated the results of those discussions very soon so that compensation claims can be processed.
In the meantime drivers should continue to follow the LTI suggestion from previous statements:
In the event that any person believes that they have suffered loss as a result of the recent events we suggest the following practical actions: -
- Record and keep evidence of all losses;
- Do what you can to reduce losses, e.g. sharing/hiring a taxi when your usual vehicle is actually affected;
- Consider who has actually caused the losses to occur;
- Wait until the losses have come to an end (or at least can be determined) before making a claim, so that, if recoverable, some of the losses are not missed by making a claim too soon;
- In any letter of claim set out in as much detail as possible the following: -
- Details of the vehicle affected and in particular the Vehicle Identification Number (”VIN”);
- The circumstances of the claim, for example the date and time when the vehicle is alleged to have been out of use;
- Any alleged losses; how they were calculated; and documentation in support;
- Servicing history;
- What efforts were made to minimise the losses
- Receipts of purchase.